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Frequently Asked Questions
Quick answers about Magic Framez — photo gifts & customization
1. What products do you offer?
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We specialize in customized photo gifts like photo frames, mugs, cushions, keychains, clocks, bottles, name boards, caricatures, couple gifts, and much more.
2. How can I place an order?
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You can place an order through:
- Website: upload your photo & details directly.
- WhatsApp / Instagram DM: send your photo and customization details and we’ll guide you through.
3. Can I get a preview before printing?
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Yes! YOU will get a design preview if you chat with us on WhatsApp immediately after placing your order.
4. How long will delivery take?
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Usually, orders are completed and shipped within 2–5 working days depending on the product and delivery location.
5. Do you deliver all over Kerala?
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Yes, we provide home delivery all across Kerala through reliable courier partners.
6. What payment methods do you accept?
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We accept UPI, Google Pay, PhonePe, and cash (for in-store pickup).
7. Can I personalize any product with my own photo or text?
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Absolutely! Most items can be fully customized with your photo, name, date, or message.
8. What if my product is damaged on delivery?
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If you receive a damaged or misprinted product, contact us within 1 hour with a clear opening video of the item. We’ll arrange a replacement for your order.
9. Do you make bulk or corporate gifts?
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Yes, we handle bulk, event, and corporate gift orders with customized branding and attractive pricing.
10. Can I visit your shop in person?
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Of course! You can visit our Magic Framez store in Mananthavady to see samples and discuss your ideas in person.